Rocky Mountain Power is warning customers of a number of telephone scams targeting Rocky Mountain Power customers.
This week Rocky Mountain Power customers have reported receiving a spike in fraudulent calls from scammers posing as utility representatives. According to reports, the caller insists that the customer is behind on their bill and demands
payment within 30 minutes to avoid disconnection.
In a statement, Rocky Mountain Power said that more than 300 reported scam calls in one day have been targeted at both residential and business customers in Idaho, Utah and Wyoming. Some scammers insist the victim obtain a prepaid card and then share the code.
Customers can protect themselves from these types of schemes by being
aware of the following facts:
Rocky Mountain Power said that customers should be aware the company will not contact any customer for immediate payment to avoid disconnection. Customers should be suspicious of anyone who approaches you by phone, email or text demanding on-the-spot payment.
If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill.
If you have concerns about the legitimacy of a call, you can always call back at our published customer service number, 1-888-221-7070. Rocky Mountain Power is asking customers to report any scam calls received, including the phone number the person is calling from and any information that may help to track down the fraudsters.